Privacy Policy
Last updated 15 September 2026. This policy explains what information we collect through this website and how we handle it.
Information we collect
We collect the information you voluntarily provide through our contact form, including your name, email address, phone number, company, project needs, goals, timeline, and additional details. We may also collect anonymous usage data through analytics.
How we use your information
Your details are used solely to respond to your enquiry, prepare proposals, deliver contracted work and, where you have opted in, send occasional updates about our services. We do not sell or rent personal information to third parties.
Cookies and analytics
We use privacy-respecting analytics to understand how visitors use the site so we can improve it. Cookies used are limited to essential functionality and aggregate measurement. You can block cookies in your browser without losing access to the site.
Data storage and security
Enquiry data is stored on secured, access-controlled systems. We apply encryption in transit, restrict internal access to those who need it, and retain project records only for as long as required for business and legal purposes.
Third-party services
We may use trusted processors for hosting, email delivery, analytics and payment processing. Each is bound by its own data protection obligations, and we share only what is necessary for the service to function.
Your rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw consent to marketing at any time. Requests are actioned within 30 days.
Changes to this policy
We may update this policy as our services evolve. Material changes will be reflected by the revision date at the top of this page.
Contact
Questions about this policy can be sent to hello@yenovatelab.com.